Shipping and returns

Do you ship internationally?

Yes we do! Import and tax varies by country, this is the buyers responsibility. 

What is your processing time?

Processing time usually takes 1-3 business days. Please allow extra time to process during sale/promotional periods and holidays.

How much is shipping?

Shipping is flat rate $6.50 NZ residential addresses, Rural post may have an extra charge please check your address is rural before ordering.

International shipping varies from $15-25. But trust me, it’s worth it. 

Do you accept returns?

Unfortunately due to health reasons we are unable to accept returns on beauty products, please choose carefully as we do not offer returns or exchanges for change of mind. However if you receive the wrong or a faulty/damaged product please contact us as soon as possible. 

How long does shipping take?

Within NZ 1-3 business days. This is only an estimated time frame set by the post and can vary.

International 5-15 working days. This is a partially tracked service 

*Please allow extra shipping time and delays due to Covid-19.